Privacy Policy

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What is your privacy policy?

Bionic Sports Nutrition cares about the privacy of our customers.
Bionic Sports Nutrition recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.bionicsportsnutrition.com. The Site is operated by Bionic Sports Nutrition LLC.
If you have questions or concerns regarding this statement, you should first contact our site coordinator at info@bionicsportsnutrition.com

Identifying Information

In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Bionic Sports Nutrition requests identifying information when you:

  • Register on any of our web sites
  • Place an order
  • Provide feedback to an online survey or tell us about an idea or suggestion
  • Participate in a rebate program, contest, or other promotional offer
  • Request information or files from technical support or customer service

In these instances, Bionic Sports Nutrition will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to “unsubscribe” to these mailings at any time.

What Bionic Sports Nutrition Will Do With Your Information

If you choose to give us personal information for any of the purposes above, this information is retained by Bionic Sports Nutrition and will only be used by Bionic Sports Nutrition to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

What Others May Do With Your Information

Bionic Sports Nutrition does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time Bionic Sports Nutrition may use agents or contractors who will have access to your personal information to perform services for Bionic Sports Nutrition (such as DATABASE MAINTENANCE, FOR EXAMPLE), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Bionic Sports Nutrition.

Bionic Sports Nutrition On-line Store

The Bionic Sports Nutrition On-line Store is designed to give you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the Sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password.
When purchasing products through our web site, the order form may also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

Third Party Links

bionicsportsnutrition.com does form time to time provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave bionicsportsnutrition.com, we cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.
Cookies

At times, we will use a feature on your web browser to send your computer a “cookie”. We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while on our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.

Children’s Privacy Protection

Bionic Sports Nutrition is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Credit Card Security

We know customers are concerned about credit card security. So we also use one of the worlds largest funds transfer agencies – Intuit. If you choose to use a service like PayPal, your personal credit card information will not be given to Bionic Sports Nutrition.

If I don’t want to give my credit card information online, are there other ways to order?

If you are hesitant about placing your order online, you may contact us at orders@bionicsportsnutrition.com to request a call from our Customer Care Center so you may place your order over the phone.

Is my credit card information secure when I order from bionicsportsnutrition.com?

We are a Secure Site, which means your confidential information is also protected. We want you to feel confident and comfortable that your purchase is transacted with the utmost security. We employ the Internet’s strongest security technology in Secure Sockets Layer (SSL). The transactions are protected by the highest levels of encryption available to ensure security and privacy. The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on our end. It cannot be read in transit.

How can I view the Supplement Facts or Nutrition Facts for an
All of our product offerings have detailed supplement/nutrition facts available. Click on the Supplement Facts or Nutrition Facts link under the product image on the product page to view or click on the image of the nutritional facts on the product page.

I want to order a product, but you do not seem to carry it. Is there a way you can start carrying it?
We love to hear your product recommendations and requests, please forward all request to info@bionicsportsnutrition.com. That request goes to our product development department for review. Several of our current products have been launched due to direct consumer feedback.

E-Mail Us:

Contact us by e-mail (Link to our customer service email at info@bionicsportsnutrition.com) and our Customer Care Center will assist you in finding the product you are looking for and take your order or help you order on-line.
info@bionicsportsnutrition.com
We have a 24-hour response time (Monday through Friday) on your email requests.
Office Hrs
Monday-Friday, 9am-5pm

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